Pricing

One price per workspace, not per person

Both plans include the whole product; they differ in how many people use it. Start with a 14-day free trial, no card needed.

Plans

  • Team

    For one team that wants to stop losing time to the same tasks.

    $149a month per workspace

    Up to 50 active users

    • Each friction taken to a root cause in a few short questions
    • "Should this step exist?" before every countermeasure
    • Tickets, procedures and automation specs to copy or download
    • Check-ins at day 7, 14 and 30 on whether each fix held
    • Hours identified and hours confirmed, shown separately
    • One shared board, with invites and two roles: owner and member
  • Department

    For several teams in one department, on one shared board.

    $499a month per workspace

    Up to 250 active users

    • Each friction taken to a root cause in a few short questions
    • "Should this step exist?" before every countermeasure
    • Tickets, procedures and automation specs to copy or download
    • Check-ins at day 7, 14 and 30 on whether each fix held
    • Hours identified and hours confirmed, shown separately
    • One shared board, with invites and two roles: owner and member
Currency

Prices are per workspace and exclude VAT. You pay in the currency shown.

The Plan, Do, Check, Act cycleA circle in four parts, in order: Plan, Do, Check and Act. An arrow leads from Act back to Plan, so the cycle starts again.PlanDoCheckAct

Every plan runs the whole cycle

  1. PlanUnderstand the problem
  2. DoMake one change
  3. CheckSee whether it held
  4. ActKeep it, or go again

The trial

14 days with everything, no card

Sign in and a 14-day trial starts with Department limits: up to 250 active users. No card is asked for. You can subscribe at any time, during the trial or after it. If it ends without a subscription, the workspace becomes read-only: nothing is deleted.

  1. Days 1 to 14: everything works, no card
  2. After day 14, with no plan: read-only, nothing deleted
  3. When you choose a plan: you continue where you left off

Questions about pricing

What counts as an active user?

A member of the workspace who has used it in the current billing period; during the trial, since the trial began. People invited who have not joined yet, and members who were removed, do not count.

What is the difference between Team and Department?

The number of active users: up to 50 on Team, up to 250 on Department. The product is the same on both.

Do I need a card for the trial?

No. Sign in and the 14-day trial starts, with Department limits. A payment method is asked for only when you choose a paid plan.

What happens when the trial ends?

The workspace becomes read-only: you can still open and read every friction and countermeasure, but not add or change them.

Is the price per user?

No. The price is per workspace, whoever in it uses it, up to the plan's number of active users.

How do people sign in?

With a Google account or a link sent by email. There is no single sign-on (SSO).

Start with the friction that annoyed you today

Describe it in a sentence or two. You sign in when you submit; your text is kept.